I'm In Iraq And My PS3 Was 'Lost' In The Mail?

I'm deployed to COB Speicher and my wife sent out my PS3 on the 14th of September along with another box of food and stuff. The food was uninsured, the PS3 was insured. Both boxes were mailed on the same day at the same time. The uninsured package arrived in 11 days. It's been 30 days and I'm still waiting on my Playstation. Is there a way for Sony to track the PS3? I mean, do they low-jack them because when I bought it, and I called in to register it, the knew when and where I had bought it from. The post office says they can't track it but I think that's BS. How long should I wait before I file a claim? and being that my PS3 was 60GB and no longer in production, shouldn't I be entitled to more than the 500 I insured it for, for say, rarity value?